Concierge | JW Marriott Hanoi

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  • JW Marriott Hotel Hanoi

At JW Marriott Hanoi, our concierge staffs will attentively assist you with any inquiries and arrangements. Using our knowledge, connections and service expertise, we ensure that all of your requests are fulfilled and your stay is exceptional.

Our concierge services include:

  • Airport Services
  • Baggage Services/Storage
  • Limousine Services
  • Messenger Services
  • Personalized Sightseeing Tours
  • Services for People with Disabilities
  • Transportation Services
  • Umbrellas

* For your convenience and pleasant, we provide complimentary one way shuttle bus service from the Hotel to the center of Hanoi.


Discova - Our Local Partner:

Discova is the synergy of two successful DMC businesses – Buffalo Tours in Asia and Olympus Tours in the Americas. Discova brings the best of both these companies together and builds upon their service portfolios to offer a tailored solution of on-the-ground support for the travellers. Their innovative and localised services are easily customised to your needs, ensuring a seamless travel experience.


Discova Desk @ JW Marriott Hotel
08 Do Duc Duc Str., Me Tri Ward., South Tu Liem dist., Hanoi, Vietnam
T: +84 24 3833 5588 - ext. 1607   

Find out more about Discova's service. Click Here

Limousine service (Hanoi city) City Shuttle Service Discova Hanoi Tourbook Hanoi Map Stay updated @ JW Marriott Hanoi Limousine service (other cities)

24/7 service

Lobby level (right next to reception desks)
Working hours : 6am -11pm
Hotline : +84 936 472 536 only on working hours

Hotel phone number : +84 24 3833 5588 Ext: 1609

Request service for yourself You are a group organizer